1 hour ticket response
We are specialized in providing a swift and proper reply to each helpdesk ticket submitted by a customer. Our knowledgeable tech support team members will review your issue and will think of the most effective option. We offer a 1–hour response time guarantee for all helpdesk tickets. Actually, the average helpdesk ticket response time has proved to be 20 minutes.
A First–Class Client Support Service
We have a team of web hosting support engineers who are ready to respond to all your questions whenever you require assistance. The majority of our customer care team members have lots of years of experience in the hosting plans niche, which suggests that you can constantly rely on fast and comprehensive answers to your concerns.
An Intuitive Help Center Section
Incorporated into the Website Control Panel is an intuitive Help Center, which offers you a variety of sources of information. You can search through a constantly updated knowledgebase offering web hosting account management articles and web site administration articles, watch our how–to video tutorials or examine the F.A.Q. library.
