Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • In the Website Control Panel you’ll find a comprehensive Help section offering various educational articles and regularly asked questions. They are answered by our support team of qualified technicians. Simply fill in your question and our smart platform will offer you the most appropriate answer.

  • Top quality support service

  • Tutorial Video Clips

  • We have prepared a collection of educational video tutorials that visually explain how you can fix a typical problem related to your hosting plans account. You can find the how–to video clips in the Help Center section.

  • Intuitive help center

  • A Sixty–Minute Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24/7/365 tech support service with a one–hour support ticket response guarantee. A team of proficient techs will be at your disposal to attend to all the questions that you could possibly have. During non–peak periods, a reply will be supplied in even less than twenty minutes.