Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide a 1–hour solution guarantee with all our hosting plans packages, meaning each individual support inquiry you submit will be answered to in only sixty minutes maximum. Our support staff members are educated to easily overcome any situation and to offer you relevant advice on any difficulty that you could have.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us any time needed. Our team of employees will be on the web for you 24x7x365 to answer to all of your requests and to handle any problem you might have. You can post a customer assistance ticket from your Website Control Panel or send us an e–mail any moment. In addition, on working days, you can easily ring us or make use of the live chatting service.

  • Intuitive help center

  • An Intuitive Help Section

  • Shri Hostings’s Control Panel gives you an extensive knowledge base that’s incorporated into all parts. In each area, you will find a Help press button that will load for you a selection of step–by–step tutorials on how to make use of a certain option or carry out a particular action. Also, we have generated short training online videos so as to get a better idea of the Control Panel’s interface.