The service uptime is oftentimes overlooked by a lot of people when they're looking for a new hosting provider, but it can often be substantially more important compared with the actual plan features. It won't matter how good a plan is if the web sites hosted in the account are inaccessible for long periods. These downtimes are frequently penalized by search engines like yahoo, not mentioning the fact that site visitors will most likely not return to a website they experience difficulties with. Because of this, it is essential to check the stability of the hosting service before getting a new account so as to be confident that the success of your sites is not going to depend on third-party factors, but entirely on their content and on your advertising and marketing campaigns.

Service Uptime Guarantee in Hosting

We guarantee 99.9% service uptime for every single hosting account on our web servers. We utilize a high-tech cloud web hosting platform where each part of the hosting service is managed by a separate cluster of web servers, thus if one machine fails, the other ones within the cluster are going to take over right away. The cloud platform also lessens the overall load considerably, and so the web hosting service is much more stable compared to a service by which everything runs on a single machine and your Internet sites are going to perform in the very best way. We furthermore have redundant Internet lines and diesel backup generators to be sure that your internet sites will remain online no matter what. Hardware and software firewalls warrant the proper operation of your web servers in the event of DDoS attacks while in the case of any software problem, we have admins checking the web servers 24/7.

Service Uptime Guarantee in Semi-dedicated Servers

Our semi-dedicated server plans come with a 99.9% uptime guarantee. As a matter of fact, you will not notice any downtime or service disruptions at all because of the fact that we employ a cutting edge cloud platform and rather than running everything on one server like most providers do, we have independent clusters of web servers that handle each service - files, email messages, CP, databases, etcetera. We have a custom load-balancing system, so our web hosting service is much more stable in comparison with what you'd typically find on the market. To make certain that nothing will disrupt the work of your Internet websites, our server facilities have diesel backup generators and a number of independent Internet providers. We've got hardware and software firewalls to prevent DDoS attacks and administrators overseeing the web servers 24/7 to handle any software issue that may appear.

Service Uptime Guarantee in Dedicated Servers

While we can't control what you do with your dedicated server, what offline software or script-driven applications you install on it or how often you reboot it, we can ensure that it is accessible no less than 99.9% of the time. Your hosting server will be situated in our state-of-the-art facility in downtown Chicago and its uptime and accessibility is going to be guaranteed by powerful diesel backup generators and several Internet providers, so no outages or other infrastructural problems will affect the proper operation of your websites at any time. Our professional team of system admins will ensure that if your server stops for some reason, it will be rebooted promptly. To prevent any possibility of failures, we're going to give you a web server with new and carefully tested hardware components to make certain that all of your sites will be up and running no matter what.