Installation and Troubleshooting
Discover more about the services provided by the Installation & Troubleshooting feature, offered with our VPS and Dedicated Servers.
Other than having more resources, a good reason why you may get your own web server and use it instead of a shared Internet hosting plan is that you can install and run a wide selection of software. With a shared account, you can use programs, that don't require root access and are not installed server-side, so in the event that you need specific software for your web sites, you cannot install it on a shared hosting server. This isn't the case with a hosting server of your own in which you could install everything you want. The downside is that you may not have much experience and managing your own server is more challenging that managing a shared hosting account where the service provider handles most things. This is why we offer an extra service for our hosting server packages called Installation & Troubleshooting and you could take full advantage of it any time that you come across any issues with the administration of your server.
Installation and Troubleshooting in Dedicated Servers
You can add the upgrade to any one of the dedicated web hosting plans which we offer at any time that you need it. In the event that you need some custom work from our admins just after your hosting server is prepared, you'll be able to acquire the upgrade during the hosting server signup process, or when you need something to be performed later on, you'll be able to add the upgrade from your billing Control Panel. The Installation & Troubleshooting service offers 60 minutes work from our admins on your machine, so in the event that you experience any issues to install a third-party software or some app gives errors and does not work the way it should, our specialists shall help you in a very timely manner. If a task takes less than one hour, the rest of the time will be available for future tasks and you will be able to see it within the billing area. This upgrade is ideal if you do not have much experience with managing a hosting server or if you use our Managed Services upgrade, but you deplete the thirty minutes custom work it provides.